| LA Fasteners, Inc
708.447.4500 Office
708.447.7796 Fax
800.837.8707 Outside Illinois

llafas1@LAFASTENERS.com
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FROM THE PRESIDENTS DESK
In 1975, when I started L.A. Fasteners, Inc., I made a commitment
to supply quality fasteners and fittings to the Chicagoland area coupled with the best
customer service possible. With that Company vision still alive and proven by our past
reputation, it has allowed this Company to grow to service a variety of industries
nationwide.L.A. Fasteners is proud to supply all types of
industries: transportation, industrial, OEM, construction, manufacturing and resellers.
All these industries require efficient and courteous service.
Achieving total customer satisfaction does require quality
products and prompt delivery. However, always overlooked is the ordering process. At L.A.
Fasteners, orders can be done quickly and easily over the phone. Unlike most of our
competition, L.A. Fasteners does not use automated voice mail, no special buttons to push
and no part numbers are required. Time is money. Looking for part numbers in catalogs take
time, therefore, costing you money. We are staffed with knowledgeable and professionals
individuals ready to assist you with your orders or any other situation that may arise.
To further increase order efficiency, I am pleased to announce
in late 1997, L.A. Fasteners will offer our catalog on CD ROM. Through your own personal
computer, you will be able to place orders quickly and easily with no extra cost to you.
In addition to customer service, L.A. Fasteners is
committed to quality control. Customers are aware of the importance of the quality of hex
head cap screws and we all know there are many types available. L.A. Fasteners stocks and
supplies only four manufacturers of hex head cap screws:
HIGHLAND BOLT (American) represented with an
"H" on the head.
LAKE ERIE (American) represented with an "LE" on the head.
NUCOR (American) represented with an "n" on the head.
INFASCO (Canadian) represented with a triangle on the head.
All products, including other fasteners and
fittings, are manufactured to meet or exceed the standards of SAE, DOT, and IFI standards.
I am pleased to offer you a company that is
committed to first-class services and quality. If there is, for any reason, a problem that
needs to be addressed, please feel free to talk to me any time. Thank you for selecting
L.A. Fasteners as your supplier.
Best regards,
Michael Arquilla
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